COMMUNITY

Old account gone
2 years ago  ::  Apr 6 2012 - 1:14PM
Posts: 2 Joined: Mar 31, 2012

I made an account for SRTT about 3 weeks ago, linked it to my steam account, and it worked fine. Today I try logging in and it wont let me. So I try resetting my password, and get no email confirmation. I only have two emails, and it was linked to the correct one when i made the account because i got the email confirming my account creation. So now I've made this account to ask, has this happened to anyone else? I cant even unlink my steam now to change to this account, so its completely useless.

Is there any way i could get some help on this?

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2 years ago  ::  Apr 6 2012 - 2:34PM
Posts: 25 Joined: Mar 23, 2012

It actually happens to a lot of people, try recovering the password going to thq.com the account is the same, but there, you can put a mail for them to send you the pass.



Cheers.

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2 years ago  ::  Apr 6 2012 - 2:51PM
Posts: 2 Joined: Mar 31, 2012


It actually happens to a lot of people, try recovering the password going to thq.com the account is the same, but there, you can put a mail for them to send you the pass.



Cheers.




Ive tried that a few times actually and it tells me the email is not being used with that username, but i know it is.

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2 years ago  ::  Apr 6 2012 - 2:55PM
Posts: 25 Joined: Mar 23, 2012

That looks more complicated, make sure the mail is really the right one. It worked for me. I had to change the password several times, due to the website screwing up when saving profile changes (it also resets the pass).


I can't help further than this. Try contacting support or else.

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2 years ago  ::  Apr 11 2012 - 7:25AM
Posts: 1 Joined: Apr 11, 2012

I also am having this problem.


I had to create a different account to post this reply in the fourms.


I can not get into the account attached to my steam.


I have asked for password resets and checked both emails the one attached to my steam account and the one attached to my SR-3 site account


I have not gotten any.


I can't get the community login inside the game to accept a new username because the one that is attached to my steam is set as the primary.


I called THQ (waited over an hour and 1/2 on hold before hanging up) went to the thq website support and they refered me to the admin of www.saintsrow.com


Still waiting on a response from the support ticket I sent in.


Good Luck trying to contact someone from here by phone about this.

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