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Looking for support "Cannot login"
2 years ago  ::  Nov 03, 2011 - 4:30PM #1
Posts: 4


Hello.


I am writing here, as i yet to receive any news about my problem, i created an account from “Saints Row the Third - Initiation Station Retail” and it's keep saying i inserted the wrong mail and password because when i try to login doesn’t work, and when i try to retrieve the information from the website via “Retrieve Password" option i don’t get the mail, and i can't also unlink it because cannot login, the account name is “Andreakos”.

I've already tryied to mail support on date 27 to SR3 webmaster adress, but i have yet to get an answer.



Sincerely.


4.2 (2 Ratings)
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2 years ago  ::  Nov 03, 2011 - 5:41PM #2
Posts: 4

I just tested out something, i can login on the steam demo with password and acc name fine, but if i try to login on forums with it i get an error saying it's not correct


Edit: Sometimes it count the password as right and sometimes just give an error...so ill just wait for it to be resetted if possible. :\

3.8 (1 Ratings)
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2 years ago  ::  Nov 03, 2011 - 6:48PM #3
Posts: 1,186

Is this a new account then? I'll see if V can take a look and see what's up. I can't reset anything myself but maybe he can.

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2 years ago  ::  Nov 03, 2011 - 6:48PM #4
Posts: 4

This is a second account not linked to steam, the original one is Andreakos, also trying to reset the mail doesn't send anything to my adress, dunno if you wanna contact me on steam.


This is the account linked to it.


-Snip-

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2 years ago  ::  Nov 03, 2011 - 7:42PM #5
Posts: 6,522

Thank you for the info. This appears to be the same issue I'm seeing with a few other users, so it could take some time to correct it since we're trying to make sure this doesn't occur with anyone else.


I will let you know as I dig more into this and will hopefully have a solution soon.

4.2 (2 Ratings)
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1 year ago  ::  Mar 21, 2012 - 1:58PM #6
Posts: 2

Hey, I have the Same problem like Andreakoss my real account is   NoiseHD. How long must we wait for fix this problem ?

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1 year ago  ::  Mar 22, 2012 - 11:31AM #7
Posts: 59

same here, add my name, on my xbox version, cant login to servers, it tells me they're down.


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1 year ago  ::  Mar 23, 2012 - 8:00PM #8
Posts: 153

Teehee. You people did notice the post date by SIngular in responce? Right?



 Doh!


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Game System:
Win 7 64 | 8GB RAM, Asus MB P8Z68-V PRO,
CPU: Intel i7-2600K @4.6 Ghz o/c
GPU: Nvidia GTX 580 no o/c, Drivers 295.73
Display: Dell U2410 1920x1200, Mouse: Logitech G5
CPU Cooler: Corsair H50.
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13 months ago  ::  Jun 04, 2012 - 1:58PM #9
Posts: 2

I cant login either. New account too. I logged in fine last night when i created account & now nothing! I even tried changing my password. That worked on this Website but in-game , nothing happens! wth? i wanna  upload my character & i cant even login?

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12 months ago  ::  Jun 05, 2012 - 5:12PM #10
Posts: 11

This is how I fixed mine


saintsrow.com/community/go/thread/view/1...

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