COMMUNITY

V "PLEASE" help! Password keeps resetting.
2 years ago  ::  Nov 4 2011 - 7:53AM
ImMrDamo
Posts: 2

Any chance you could look into my account Singular, once you have some free time?


I believe I only have the one username linked to this account but I can't be sure, hopefully we can get this sorted before the 18th, possibly 17th when SR3 comes out here in the UK


Much Appreciated

2 years ago  ::  Nov 6 2011 - 9:13PM
Corey-DeHart
Posts: 34

I havn't got any "unrequested" reset password emails in the past 2 days. So, i'm hoping that means you fixed it? If so, thank you!


Also, can i try to reset my password to the one i want and have it "stay" that way now? I'm scared to try... because the last password THQ emailed me works fine (not easy to remember tho) and resetting may start all the random reset password emails again. Please let me know what to do.

2 years ago  ::  Nov 8 2011 - 10:42AM
V-Singular
Posts: 6526

Note that we're still working on this, and I apologize if you're still receiving e-mails. By fixing you, it'll fix a handful of other users, so we're making sure we catch everything and fix this right the first time.

2 years ago  ::  Nov 8 2011 - 1:56PM
Corey-DeHart
Posts: 34

Thanks for keeping me up to date on what you're doing to fix this.


As i said in my last post, i "haven't" got any more unrequested reset password emails since November 4th. Only thing i really need to know is when can i change my password to the one i want and have it "stay" that way? The rest seems to be working fine now.


I'm scared to try to change it because the last password THQ emailed me works fine (not easy to remember tho) and resetting it may start all the random reset password emails again. Please let me know when i can change it.

2 years ago  ::  Nov 12 2011 - 3:34PM
Corey-DeHart
Posts: 34

All is right in the SaintsRow.com world. I can log in with "my" password (changed it just fine) and i have not got any more unrequested reset password emails. My date of birth is still wrong but the year on it is right so i don't really care.


Thanks for all the help V-Singular (and any other V that may have worked on this problem). You fixed the problems i was having on the website "before the game came out" and that is greatly appreciated.

1 year ago  ::  Jan 30 2013 - 10:32AM
kierontaylor93
Posts: 1

Hey I'm having the same problem, and i think i've also got two names linked to my account "FatalJunkie" and "Kierontaylor93"
If you need to delete one, feel free to delete the Kierontaylor one as the FatalJunkie is also my xbox name and auto-fills the community ID with it...
If you could get back to my asap it'll be lovely :D